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The Journal

Questions to ask a stone dealer before you pay an advance

By Akrruthi3 minute readUpdated 18 October 2026

Statuario, bright white ground with bold grey veining

The short answer

Before you pay an advance, ask the dealer six things: where the stone is quarried, what grade it is, whether all slabs come from one lot, how quantity and wastage were worked out, whether the slabs delivered will be the ones you chose, and what happens if a slab arrives broken. Get the answers in writing.

Key takeaways

  • Ask the origin, the grade and whether all slabs come from one lot.
  • Check how quantity and wastage were worked out, against your own plan.
  • Tag the slabs you choose, and agree in writing what happens if one breaks.

Advice for you

Tell us who you are and we will show you what matters most in this guide.

I am building or renovating my home

Print the checklist or save it on your phone, and ask every dealer the same six questions. The answers will tell you more than the rates.

Book a visit to see full slabs

1. Where is this stone quarried?

A trade name proves nothing. Many stones are sold under Italian-sounding names without coming from Italy. Ask for the country and, for well-known stones, the quarry region: Carrara for Statuario, Brescia for Botticino, Sicily for Perlato Sicilia. A straight dealer will also tell you when the origin is not confirmed. We list Italian Beige, for example, as imported with the country confirmed on enquiry.

2. What grade is it?

There is no single grading standard, so ask what the dealer means by first choice or premium, and look at the slab, not the label. Two quotes for the same name can be for very different stone.

3. Are all the slabs from one lot?

Shade and veining change from block to block. For one floor or wall, all slabs should come from one lot, ideally cut one after another. Ask how many slabs are in the lot and whether that covers your whole area with spare.

4. How did you work out the quantity and wastage?

Ask for the number of slabs, their sizes and the wastage allowed. More rooms, borders and book-matched walls mean more wastage. Check the figure against the stone quantity calculator and read how much stone do you need.

5. Will I get the slabs I chose?

This is the question most buyers forget. Ask whether you can tag the slabs you choose and receive photographs with the tag numbers. At Akrruthi you choose and tag your slabs before you pay, and those are the slabs we deliver.

6. What happens if a slab breaks or falls short?

Agree in writing what happens if a slab arrives cracked, or if the quantity falls short during laying. Ask how slabs are packed and transported, and whether more slabs from the same lot can be held for you.

A checklist to take with you

Questions to ask before paying an advance
AskA good answer sounds like
Where is it quarried?A country and region, or an honest 'not confirmed'
What grade?An explanation you can check against the slab
One lot?Yes, with the slab count and sizes
Quantity and wastage?A figure worked out from your plan
Will I get these slabs?Yes, tagged and photographed
If a slab breaks?A clear answer, agreed before dispatch

Granite such as Absolute Black varies little from slab to slab, so questions 3 and 5 matter less there. They matter most with bold stones such as Calacatta and Breccia Aurora.

Stones in this guide

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Questions people ask

How much advance should I pay for marble?

Agree the advance once you have chosen and tagged your slabs and have the quantity, grade and delivery terms in writing.

Is it normal for a dealer not to know the quarry?

For well-known stones, a dealer should know the country and usually the region. If the origin is not confirmed, they should say so plainly.

Can I reserve slabs before paying in full?

Ask. At Akrruthi, slabs you choose are tagged in your name so the ones delivered are the ones you saw.

Should my contractor choose the stone for me?

Your contractor's advice on laying and quantity is valuable. The stone itself is better chosen by you, in front of the full slabs.

Ask an expert

Still deciding? Ask us about your rooms.

Leave your number and your question. Someone who selects stone every day will call you back, with an honest answer even if it is "not this stone".

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Read nextHow to check marble quality before you paySee the full slabs, not a sample.

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